Contact
Questions, bugs, account or billing problems, data requests. We read everything and reply by email, usually within a couple of days. Quick answers are on the Help page.
Common questions
Is your profile missing?
In Polandball Go, Settings → Privacy → “Share with third-party apps” decides whether apps like polbielytics can see your profile.
When it's off, the game stops sharing your profile within about a minute and leaves you out of every list. It also removes your name and player ID from other players' records, like battles you were in. We can't show your profile then, and you appear as Anonymous in those records.
Young Player accounts are never shared with outside apps.
To show up again, turn the setting back on. Your profile comes back as it refreshes. The details are in the game's privacy policy.
Why hasn't my profile or a number changed yet?
New battles show up within minutes. Profiles refresh from the game on a regular schedule, and again when someone opens one, so a new ball, name or alliance can take a little while to show.
How do I link my Polandball Go account?
Sign in on the account page and enter your in-game name. We'll name a ball from your own collection; set it as your in-game profile picture or banner, then press Verify. You can change it back straight after.
Can you change something in the game for me?
No. polbielytics is a fan site and can't change anything inside Polandball Go. For your in-game account or purchases, contact the game's developers through the official website or the official Discord.
What to write about
- Something's broken: a page that won't load, a table that looks wrong or a button that does nothing. A link to the page helps us find it.
- Wrong or missing data: a player, ball or number that doesn't match the game. Send a link to the page. Profiles refresh from the game regularly, so a very recent change can take a little while to show.
- Suggestions and things you'd like built: tell us what you were trying to find out, not only the feature. It helps us see whether the site can answer it honestly.
- Your account or sign-in: sign-in links, passkeys, Discord or Google sign-in, or a game account that says it is already claimed.
- Premium or billing: include the email on the receipt. If you think a charge is wrong, give the date and the last four digits on the receipt and we will look it up.
- Privacy or data requests: a copy of your data, a correction, or deletion. We respond within 30 days. To have your profile removed from the site, include your in-game username.
- Advertising or business: we run one small, all-ages ad or sponsor spot.
Other ways to reach us
If the form won't load for you, write to privacy@polbielytics.win instead. Security problems go to security@polbielytics.win.
polbielytics is an independent fan site and cannot change anything inside Polandball Go. For problems with the game itself, such as your in-game account or purchases in the app, contact the game's developers through the official website or the official Discord.
We use your email address only to reply. The Privacy Policy says what is kept and for how long.